Privacy Policy

Privacy Policy for Latimus.co.ukWho We Are

LATIMUS Privacy Policy

Effective Date: [12 / 05 / 2025]

LATIMUS (Learning and Teaching in Music) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you engage with our services, whether in person or online.

By accessing or using our services, platforms, or communications, you consent to the terms outlined in this Privacy Policy.

1. Who We Are

LATIMUS is a cooperative organisation providing music education services, including tuition, digital content, workshops, and events. For the purposes of the UK General Data Protection Regulation (UK GDPR), we are the Data Controller for your personal data.

Contact details:

Email: [admin@latimus.co.ukl]

Postal address: [LancasterUK]

2. What Information We Collect

We may collect and process the following personal data:

a) Identification and Contact Details

  • Full name, address, email, phone number
  • Parent/guardian details (for under-18s)
  • Emergency contact information (where relevant)

b) Service-Related Information

  • Lesson bookings and attendance records
  • Instrument or course preferences
  • Assessment, progress, or feedback notes

c) Financial Information

  • Payment details (processed securely via third-party providers)
  • Invoicing and refund records

d) Digital Interactions

  • IP address, browser type, device data
  • Website usage via cookies and analytics
  • Video or audio recordings (with explicit consent)

e) Special Category Data (only where necessary and with consent)

  • Health or access requirements for safeguarding
  • Educational needs (e.g. for inclusive music provision)

We only collect data that is relevant and necessary for the provision of our services.

3. How We Use Your Information

We use your data to:

  • Deliver music tuition and education services
  • Communicate with you about bookings, updates, or changes
  • Manage payments and invoicing
  • Maintain safeguarding, safety, and attendance records
  • Monitor quality and improve our services
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to deliver agreed services
  • Legal obligation – e.g. safeguarding or accounting requirements
  • Consent – for marketing, promotional materials, or special category data
  • Legitimate interest – for business administration, programme evaluation, or alumni engagement

You may withdraw consent at any time where it is the basis for processing.

5. Sharing Your Information

We will never sell or rent your personal data.

We may share your data with:

  • Tutors, contractors, or facilitators who work on our behalf
  • Technology providers (e.g. online learning platforms or payment processors)
  • Local authorities or safeguarding professionals where legally required
  • Third-party service providers under written data processing agreements

All third parties are required to comply with UK GDPR and act only on our instructions.

6. Data Retention

We retain personal data only for as long as necessary:

  • Service records: Up to 7 years after last contact (for safeguarding, financial, or tax reasons)
  • Marketing records: Until you withdraw consent or unsubscribe
  • Student work and recordings: For the duration of educational use, or until consent is withdrawn

Data will be securely deleted or anonymised when no longer required.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the data we hold about you
  • Rectify inaccurate or incomplete information
  • Erase your data (“right to be forgotten”) in certain circumstances
  • Restrict or object to processing
  • Data portability – request a copy of your data in machine-readable format
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at [insert email].

8. Security of Your Data

We take appropriate technical and organisational measures to protect your data, including:

  • Encrypted communications
  • Password-protected systems
  • Role-based access for staff and tutors
  • Secure cloud storage in compliance with GDPR
  • Regular policy and training reviews

9. Cookies and Website Usage

Our website uses cookies to:

  • Improve functionality and user experience
  • Monitor site performance through analytics (e.g. Google Analytics)

You can manage cookie preferences through your browser settings. For full details, see our [Cookie Policy].

10. Children’s Data

For learners under 18, we require consent from a parent or legal guardian to collect and process data. All communications involving minors follow safeguarding best practices and are handled in accordance with child protection policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. The latest version will always be available on our website and dated clearly at the top of the page.

12. Contact Us

If you have any questions, concerns, or data requests, please contact:

LATIMUS (Learning and Teaching in Music)

Our website address is: https://latimus.co.uk.